Frequently Asked Questions
What information on a product page should I rely on?
Use current product identity, published AIPS BDT price and stated access model as AIPS catalog information. Provider-controlled features and limits can change.
What do access labels mean?
Shared, Personal, Team and Service are catalog labels. They do not by themselves guarantee a particular privacy, credential, ownership or simultaneous-use arrangement.
How long will delivery take?
Delivery depends on the exact product, access model and current availability. Confirm the current ETA for the order before payment.
How do I pay?
Payment instructions are confirmed for the exact order after the product, plan, duration, price and access model are agreed. Never share a PIN, OTP, password or unrelated financial credential.
How are order issues resolved?
Review the current Refund & Resolution Policy and the terms confirmed for the exact order. No blanket coverage period or outcome should be assumed.