📋 Terms of Service

1. Account Rules — Shared Plans

• 1 device per user only. You may not use the shared account from multiple devices simultaneously.
• No password changes. Changing the account password will immediately void your warranty and may lock out other users.
• No security setting changes. Do not modify two-factor authentication, recovery email, or phone number.
• Breaking device or security rules voids the Resolution Promise warranty — no replacement or refund will be provided.

2. Payment Terms

• Payment is required upfront before delivery for all orders.
• Accepted methods: bKash, Nagad, Rocket, Bank Transfer, Binance.
• Payment details are shared via WhatsApp after order confirmation.
• Do not make payment until we have confirmed your order and provided payment details.

3. Delivery

• Shared plans: Delivered within 5–15 minutes during support hours.
• Personal accounts: Delivered within 2–4 hours.
• Business workspace: Delivered within 12 hours.
• Delivery hours: 10:00 AM – 12:00 AM BST, 7 days per week.
• Orders placed outside delivery hours will be processed next morning.

4. Warranty & Resolution Promise

• Every order includes a 30-Day Resolution Promise.
• If access is disrupted through no fault of the customer, we restore or replace it at no cost.
• Resolution is typically provided within 1–24 hours of reporting.
• Warranty is void if account rules (Section 1) are violated.

5. Disclaimer

We provide local payment and delivery services for AI subscriptions. We do not claim to be an official distributor of any AI provider.

Product names (ChatGPT, Claude, Midjourney, etc.) are trademarks of their respective owners. AI Premium Shop is not affiliated with any AI provider.

6. Limitation of Liability

AI Premium Shop is not liable for interruptions caused by the AI provider (OpenAI, Anthropic, Google, etc.). We commit only to our Resolution Promise within our control.

Last updated: 2026-04-07